1. Information We Collect
We collect personal information that you provide directly to us when you:
- Create an account or profile
- Book a travel package or service
- Contact our customer service
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include your name, email address, phone number, postal address, payment information, travel preferences, and passport details.
2. How We Use Your Information
We use your personal information for the following purposes:
- Process and manage your travel bookings
- Communicate with you about your bookings and services
- Provide customer support and respond to inquiries
- Send promotional emails and updates about our services (if you've opted in)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Travel service providers (hotels, airlines, tour operators) to fulfill your bookings
- Payment processors to complete transactions
- Third-party service providers who assist in our operations
- Legal authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure networks and servers
- Regular security assessments
- Limited access to personal information by employees
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided below.
Last updated: May 15, 2025